In the development of new hotels, ZHMS's philosophy in any given market segment is to operate the hotels at a level consistently better than the other motels in that segment. The goal is to give the guest "MORE" than expected. This "MORE" includes the full hospitality experience, from the curb appeal of the property, and the ambiance of the lobby and common areas, to the quality of the guest rooms and amenities, and of course, uncompromised service. ZHMS feels that this philosophy increases guest loyalty and satisfaction which results in a more profitable property for the owners.

ZHMS is committed to the owners of the property and steadfastly believes in keeping them informed in all facets of the properties operation. With information gathered from the properties, ZHMS provides the owners with clear concise reports on a timely basis. In addition, any outside information - such as market trends, special events, etc., that affects the property is also shared with the owners.

Dave Holcomb
General Manager, CFO